Saturday, March 29, 2008

Got Dead Gadgets?

From A Friend.

We want dead gadget stories!

We would love to receive stories showing clearly how products simply can’t be fixed or upgraded, because of clear choices made by the product designers.

Please send your stories to and include the following information:

•Make and model
•Year they bought it. Is it under warranty?
•Why it’s dead. (Doesn’t turn on, won’t reboot, can’t upgrade it to run certain software, etc)
•Steps taken to try to fix it, or cost to fix it. (Making the call to get an estimate on what it would cost to fix it (vs replace it) is good. But actually getting the company to say they WON'T sell you a replacement part gets to the heart of the issue. So that’s an extra step, but if you could ask them to document this, it will help us tell this story. Feel free to include whom they spoke with at the companies, so there can be no question of misunderstanding.)
•Picture of the dead gadget. (Be sure we can see the manufacturer name or logo!) For our dead gadget gallery (soon to come).

This request includes broken TELEVISIONS, not just computer-type devices.

Live Sustainably


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